Pet Resort Manager – Near Washington, DC & Baltimore
Rocky Gorge Animal Hospital in Laurel, Maryland is seeking a Resort Manager that loves cats and dogs as much as we do! We are a beautiful 18,000 sq/ft modern, well-equipped veterinary hospital with on-site pet resort, serving up to 60 dogs and 20 cats. Our ideal candidate will be comfortable managing a team of 15 employees and has past management experience. This is a full-time position with a combination of opening and closing shifts, and some weekends required. Will need to be accessible off-site as well.
Some responsibilities of this position include:
Human Resources including supporting management on employee retention, hiring/termination, payroll, employee evaluations, corrective actions, etc.
Promoting and providing exceptional customer service for both pet owners and their pets.
Management of overall day-to-day operations of a busy, successful pet resort, which includes maintenance, upkeep, organization, and cleanliness of the resort.
Scheduling, inventory control/supply ordering are also elements of this position.
Ensuring that labor ratios are met while providing excellent pet care to our guests.
National Veterinary Associates (NVA™) is the largest private owner of individually branded veterinary hospitals in the United States. NVA owns over 460 companion animal veterinary hospitals and boarding facilities in 41 states, Canada, Australia and New Zealand. We have over 6,000 veterinary professionals that improve the well-being of patients by providing progressive and compassionate care.