Job Title: Animal Health Supervisor/Senior Veterinary Technician
Department: Animal Health Department
Reports to: Animal Welfare and Operations Manager
Hours: 5 Days-40 Hours Minimum including a minimum of 1 Weekend Day
Responsible for the health and illness treatment of all Save-A-Pet (SAP) animals, and for overseeing the Animal Health Department Staff. Continuously consult with veterinarians to ensure proper care for animals and responsible for continuous education of self and staff to ensure all animals receive the best and most reasonable medical treatment possible while adhering to SAP’s mission, policies, and procedures.
Animal Health and Welfare:
Oversee day-to-day general health and timely medical treatment of all SAP animals.
Consult and assist veterinarians in and outside of adoption center for care of SAP animals.
Transport animals to local veterinarians for care when needed (at times in an emergency-type situation).
Maintain relationship with local vets on setting appointments and receiving advice on treatment of animals.
Make medical decisions based on veterinarian recommendations, animal’s quality of life, being conscious of budget and following SAP’s mission, policies, and procedures.
Make euthanasia decisions based on veterinarian recommendations, animal’s quality of life, and following SAP’s mission, policies, and procedures.
Basic ability to interpret lab work in order to properly decide best protocol in animal care.
Review all animal health related incident reports and ensure proper corrective measures are taken.
Ensure all animal Intake and Discharge procedures are properly performed and in a timely manner.
Assist with medication administration, vaccination administration, venipuncture, or other animal care, medical, and handling duties on a regular basis.
Ensure that all required tests and vaccinations are current and properly documented/recorded for all SAP animals.
Prepare for and assist with spay/neuter surgeries in a large volume/clinic type environment.
Maintain and manage care of deceased animals for cremation along with keeping appropriate documentation and records.
Ensure proper protocol is followed for any reported bite, rabies observation, or incident/injury report as reporting supervisor.
Ensure all measures are taken for the best treatment possible within reasonable means for all of our animals and that they are being treated in a humane way.
Clean and/or set-up cages if needed.
Approve animals for off-site events.
Oversee, manage, and direct the work of two or more full-time employees and also part-time employees as needed.
Interview, hire, evaluate, schedule, set goals, discipline, and terminate direct reports as necessary. Ensure all personnel issues are properly documented and in employee files.
Supervise and train all personnel to ensure staff provides the correct and necessary treatment for all animals.
Conduct monthly department meetings to ensure everyone is informed and up-to-date on all issues.
Create monthly Board Report for the Animal Health Department.
Communications with Staff, Volunteers, and Public
Field general inquiries and serve as an education resource for the staff, volunteers, and public in a calm, courteous manner.
Communicate medical issues to the Volunteer Medical Liaisons.
Oversee departmental phone messages and coordinate appropriate follow-up.
Responsible for monitoring Animal Health Supervisor/Senior Veterinary Technician e-mails and following up in a timely manner.
Ensure that Animal Health Staff is checking department emails daily and following-up appropriately.
Approve vet appointments and blood work-report to Animal Welfare/Operations Manager.
Review invoices in a timely manner for animal health related orders and vet appointments prior to payment to ensure documents are accurate. Notify any person that owes Save-A-Pet reimbursement for any medications or services.
Coordinate and communicate treatment and care of animals with Supervisors of each respective department based on best practices.
Act as liaison to foster homes regarding medical issues.
Oversee and serve as team member with Animal Health Lead to be on-call for fosters, veterinarians, and SAP Animals as scheduled with company cell phone (includes nights and weekends).
Attend all mandatory staff and supervisor meetings.
Actively assist in improving volunteer retention and job satisfaction in the Animal Health Department as well as the adoption center as a whole.
Maintenance of Veterinary and Animal Health Records
Oversee all animal files to ensure all proper documentation and data-entry is current and correct.
Maintain surgical records and submit them to Animal Welfare/Operations Manager.
Oversee timely ordering of medicated food, medicine, and medical supplies (and disposal) as necessary and actively search for the best value based on shelter needs by working with sales representatives.
Maintain, manage, and report quarterly and annual inventory of all meds and supplies.
Ensure Drug Enforcement Administration (DEA) record keeping requirements for Controlled Substances/Narcotics and SHARPS biohazard waste are maintained and accurate.
Ensure a healthy, safe, sanitary, pleasant, and clean environment for the animals and people at all times.
Maintain or supervise the maintenance of all medical and surgical equipment.
Follow established procedures governing safe work practices.
Follow all written and verbally communicated departmental standard operating procedures.
Other duties and responsibilities may be assigned as needed or required.
-High School Diploma or GED. BS or BA from a four-year college/university preferred.
-Current and maintained Certification/License as a Veterinary Technician in the state of Illinois
-Pet First Aid/CPR certification every 2 years (cost covered by Save-A-Pet)-Must be completed within 6 months from hire date if not previously completed
-5 to10+ years of experience in animal health field and/or small animal handling or equivalent combination of education and experience
-2 to 3+ years of management experience.
-Ability to handle animals in a way that minimizes stress and ensures safety of animal and handler
-General knowledge/experience working with common animal health issues/concepts and shelter medicine
-Computer Skills, data entry (Microsoft Word, Excel, Access)
-Current and maintained Driver’s License
-Ability to accommodate various work assignments and schedules to meet the needs of the organization
-Ability to provide leadership, education, supervision, and direction to employees and volunteers
-Ability to communicate effectively with a diverse population of staff, volunteers, and public
-Professional appearance including wearing the designated uniform and maintaining a neat and clean appearance
-Critical evaluation and observational skills
Other Competencies or Skills:
-Ability to work quickly, efficiently, and calmly under pressure
-Ability to multi-task and also delegate tasks
-Ability to remain calm and respond appropriately in the event of an animal emergency
-Ability to cope with death either due to surgical complication, euthanasia, or natural causes
-Ability to work one or both weekend days and part-time hours on holidays as scheduled
-Reference contact info may be requested
-Must be able to restrain all types of cats and dogs on a regular basis
-Must be comfortable standing or sitting for majority of day (8 or more hours)
-Must be able to lift and carry 40lbs repeatedly through the day with help
-Must be able to stoop, kneel, bend at the waist, and reach on a daily basis
-Must be able to see fine detail in a variety of situations
-Must have good hearing
-Must have reasonable degree of agility
-Must be up to date on Tetanus vaccination (vaccine expense not covered by SAP)
The above statement/document is intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Save-A-pet management and the board of directors reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
About Save-A-Pet Adoption Center
Save-A-Pet is a 501(c)3 nonprofit organization and one of the largest no-kill cat and dog rescues in Lake County that operates a full-time adoption center. We provide a safe haven for abused, neglected, injured, lost, or animals that have escaped euthanasia. We will never put a limit on the amount of care we will provide for an animal and we never give up on them. Thus, Save-A-Pet offers rescued dogs and cats the greatest opportunity for a second chance. We take great pride in practicing our no-kill mission and in stewarding our donors’ contributions; both of which have led to the successful adoption of over 61,000 dogs and cats.
Save-A-Pet is a true no-kill rescue. We do not temperament test our dogs and cats, nor do we discriminate against age, health, or any breeds. We operate under the mantra of “Help, Heal, Home.” We will do whatever it takes to provide an animal with a second chance and to help that cat or dog find its “home”. Our adoption center provides high quality care for our rescued animals to help them heal physically and emotionally. Through our network of animal care providers including local veterinarians, orthopedic surgeons, veterinary specialists, animal massag...e therapists, behaviorists, and trainers, each cat or dog has the opportunity to heal based on their unique needs. In addition, we work very hard to ensure that each adoption is a successful and long-term placement for our animals. Every successful adoption represents the success of our mission and efforts in saving the lives of cats and dogs that otherwise wouldn’t have had a chance.