Seeking Licensed Veterinary Technician for open position, preferably with surgical, dental experience in an AAHA veterinary hospital/general practice in eastern Loudon County. Must have positive attitude, be a leader/teacher of teams, and have an interest in the business of medicine. We are a busy, growing and pro-active small animal/exotics practice. The practice has a well established client and community centric culture with patient advocacy and owner education one of our biggest goals. The ideal candidate will have strong multitasking skills, and with our practice philosophy in mind, help us maintain high quality service. We offer a competitive salary $19-$24/hour, commensurate with experience, extensive CE, health benefits, paid leave, 401k, pet discounts, and production bonus. Qualified individuals send cover letter and resume explaining why you are this individual to:
Sylvia White Veterinary Practice Manager 42902 Waxpool Road Ashburn, VA 20148 firstname.lastname@example.org
The purpose of this position is to assist veterinarians with patient care and treatment, monitor hospitalized pets, maintain inventory, prepare prescriptions, perform routine in-house lab work, educate clients regarding veterinary care and procedures, and assist with surgical procedures. Technicians ensure a comfortable and sanitary environment for all patients. Technicians operate under the supervision of the Technician Team Leader and the Practice Manager. This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital. A high school diploma is required, along with a willingness to learn and work hard each day.
Provide friendly, quality care to the patients and clients of Stream Valley Veterinary Hospital, including assisting with Reception duties when necessary. Must be personable and helpful to both clients and coworkers. Must stay calm and efficient during a medical crisis.
Provide compassionate, safe, and thorough animal care and a comfortable and sanitary environment for every patient.
Listen to and correctly relay client concerns for office call appointments and drop off appointments. Accurately and completely obtain and record patient histories, certain subsequent exam findings, and treatments in medical records. Explain basic treatment plans and follow-up/homecare instructions to clients.
Demonstrate knowledge of veterinary procedures and products, such as spay, neuter, dental, radiography, heartworm prevention, flea and tick prevention, and general classes of pharmaceuticals. Appropriately and effectively market such services and products.
Complete basic laboratory procedures, including fecal exams, heartworm tests, and Iddex machine functions. Accurately record results in medical files.
Utilize effective and safe methods of animal handling/restraint for a variety of medical treatments.
Discharge patients. Enter medical services and products (charges) in computer system. Review with client notes, medications, and instructions provided by your medical team.
Take and follow through with orders. Complete the “Circle of Life,” from initial requests, to appropriate actions, to maintaining appropriate records, and even to cleaning up after treatments/procedures.
Stocking supplies, cleaning work/treatment areas, maintaining patient cleanliness and comfort, etc.
Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy. Demonstrate initiative and teamwork in everyday duties.
Follow OSHA regulations.
Perform other duties as assigned.
Tier 2 Primary Job Responsibilities (in addition to above Tier 1 responsibilities):Veterinary Technician / Licensed Veterinary Technician
Hold LVT certification or Bachelors degree with experience that may equal certain certification standards. May or may not have direct on-the-job experience.
Exhibit venipuncture and IV catheter placement skills. Give SQ, IM, and IV injections.
Calculate drug dosages, including CRI and compounded medications.
Dispense and administer medication, certain vaccinations, serums, fluids, and treatments as prescribed by veterinarian.
Monitor surgical procedures (ability to troubleshoot anesthetic complications, ability to plan and prep surgical cases, etc.).
Maintain medical supplies and equipment, including controlled drugs, surgical suite, and surgical equipment.
Prepare and explain estimates, including discussing financial commitments, with clients.
Educate clients on products and medications sold, including dietary products, and answer questions regarding product purchase and use.
During patient discharge, review patient chart for completeness of information and to note changes in patient status as necessary. Set up future reminders in computer system.
Conduct medical call-backs with clients concerning certain patients; recommend additional visit if patient’s progress does not appear satisfactory.
Fill veterinary prescriptions with appropriate medication (potentially including controlled substances); provide routine instructions to owners concerning medications.
Assist in the ordering of supplies.
Demonstrate knowledge regarding federal and state animal health laws and regulations, including OSHA and DEA. Ensure that the hospital and its employees are in compliance with regulations. Inform Practice Manager of any regulatory issues.
Tier 3 Primary Job Responsibilities (in addition to above Tier 1 and Tier 2 responsibilities)
Hold LVT certification and direct on-the-job experience.
Able and willing to train less experienced team members.
Exhibit more in-depth scope of knowledge/responsibilities in business management (marketing products; marketing services; brainstorming, presenting, and implementing ideas; launch and complete improvements to the hospital, etc.).
Able to maintain all areas of the facility.
Demonstrate more specialized tech skills, such as wound care, suturing, emergency procedures, etc.
Able to answer client questions and make recommendations based on hospital policy.
Controls Over Work
The Veterinary Technician Assistant, Veterinary Technician, and Licensed Veterinary Technician work under the Veterinary Technician Team Leader, the Practice Manager, and the Veterinarians who provide continuing or individual assignments indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The practitioners provide additional, specific instructions for new, difficult, or unusual assignments in animal health care, including suggested work methods or advice on source materials available.
The Veterinary Technician Assistant, Veterinary Technician, and Licensed Veterinary Technician use initiative in carrying out recurring assignments independently without specific instructions, but refer deviations, problems, and unfamiliar situations not covered by instructions to the practitioner for decision or help. The practitioners assure that finished work and methods used are technically accurate and in compliance with instructions or established procedures. Review of the work increases with more difficult assignments, if the Technician has not previously performed similar assignments. Administrative supervision may be provided by the Technician Team Leader and/or the Practice Manager.
Veterinary Technicians in this practice will be taught and trained to the limits of their potential. If, during training, an individual shows interest in a specific field, such as radiology or anesthesiology, continuing education in that field will be encouraged. Such encouragement may be in the form of a subsidy for taking outside courses or formal training given in the practice.
Skills and Knowledge
Strong organizational, multi-tasking, critical thinking, and problem-solving skills.
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
Knowledge of hospital procedures for receiving, treating, and scheduling patients, for ordering (or requesting order of) medical supplies, and requesting laboratory tests.
Knowledge of proper methods of animal restraint, accounting for individual animal temperament.
Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment, including sterilization.
Knowledge of the instruments, materials, and standardized procedures used in the full variety of treatments to make preparations and provide “tableside” assistance.
Knowledge of principles and processes for providing client and personal services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Knowledge of computers and relevant software application, including MS Office.
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.
Frequently required to bend, stand, stoop, walk, sit, talk, and listen, frequently working in a bent position.
Frequently use hands to manipulate, handle, or feel; will reach with hands and arms.
Use strength or agility in capturing and restraining stronger, more active animals.
Frequently transport inventory to stock shelves. Frequently lift and/or move up to 40 pounds independently and 50 pounds and above with assistance.
Occasionally independently handle (on leash) dogs weighing up to and over 150 pounds.
Often transport patients to weigh on scales.
Frequently communicate with clients, team members, and associates. Must be able to exchange accurate information.
While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances/medical drugs and chemicals; exposure to unpleasant odors and noises; exposure to bites, scratches, and animal wastes; possible exposure to contagious diseases; and possible exposure to radiation.
Note: When duties and responsibilities change, job description will be reviewed and subject to changes of business necessity.
Receive, handle, and treat patients with skill, compassion, and care
Ability to clean and sanitize the hospital, treatment rooms, and public areas and any other areas as assigned to ensure a safe, sanitary environment for the patients
Accurately dispense and administer medications under the supervision of a doctor
Accurately perform laboratory tests
Ability to observe animal appearance and activity for general physical condition and obvious signs of illness, disease, and discontent
Accurately and timely input data into computer software system
Regular attendance and timeliness are an essential function in order to fulfill the requirements of this position
Strong communication and client service skills. Considerable tact and diplomacy is required. Ability to work with clients and patients in a professional, friendly, hospitable manner
Work well with all team members and ensure that your actions support the hospital, the doctors, and the medicine that we practice
Perform general physical activities that require bending, standing, stooping, moving from room to room, sitting, talking, and listening; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms.
Frequently lift and/or move up to 40 pounds independently and 50 pounds and above with assistance. Occasionally independently handle (on leash) dogs weighing up to and over 150 pounds
Is proficient in all hard skills of CVA/exam tech.
Can perform venipuncture to include cephalic, saphenous, and jugular.
Can place an IV catheter in an aseptic, fear free manner and secures catheter properly. Monitors and maintains patency.
Able to accept admissions of day stay diagnostics, providing them with appropriate cage needs, to include bedding, food/water or NPO, Elizabeth collars.
Knowledgeable in recognizing, scoring, and abating pain, fear/anxiety, by requesting orders from DVM for medications or housing changes.
Able to appropriately schedule surgery appointments and check in surgery patients in for procedure using correct treatment plan and waivers.
Correct prep of surgeries including all needed instruments and packs based on procedure and species, as well as use of sterile technique when handling/prepping surgery patients and instruments.
Creates/starts a treatment sheet in a timely, thorough and competent manner for all intakes.
Bills any diagnostics to be performed in EMR, notates results of test they have completed or with attending DVM when interpretation (rads) necessary, BEFORE posting.
Safely and compassionately (fear free) handles patients during the process of diagnostics and treatments, requesting anti-anxiety medications as needed.
Works efficiently to clear the white board in a timely manner for all patients needing only LVT attention or treatments that do not require doctor.
Triage ER and begin emergency protocol as needed.
Safely and knowledgeably take rads, perform tonometry, BP, Fluoroscein stain, urinalysis sedi, FNA, cytology, , calculate drug doses directed by DVM.
Provide basic exam room patient needs, clip/clean, give SQ fluids, injectable, oral medications, anal glands.
Is proficient in routine anesthetic protocols for pre-medication and induction, can intubate patients successfully, can appropriately monitor patients under anesthesia (to include SPO2, EKG, BP, etc), and monitor for safe recovery of all patients.
Proficient in dental cleanings to include sub- and supragingival ultrasonic scaling and polishing, probing and charting lesions of dental disease, and dental radiographs.
Is proficient in all hard and soft skills of CVA/exam tech
accepts requests from room technician, CSR or kennel staff in a friendly, knowledgeable and business minded manner (ex: not ask them to handle a medical conversation, appreciate a kennel worry and act on).
Stays aware of appointments on time and can remedy or direct how to alter/improve a schedule getting behind (jump start, speak to owner, take in, reschedule).
About Stream Valley Veterinary Hospital
Stream Valley Veterinary Hospital is a growing, AAHA-certified, two-doctor practice that will be expanding its facility with commitments to Fear Free management and certification. The practice focuses on feline, canine, avian, and exotic companion pets. Pluses: your focus on general surgery, dentistry, ophthalmology, dermatology, or exotic medicine. Nearby are three specialty practices and three 24-hour critical care centers with which we maintain strong collegial relationships.
The clinic possesses an Oncura ultrasound, Sound digital radiography, Eva-Vet digital dental radiography, multiple intravenous lines to medical cages, anesthesia monitor (SpO2, SpCO2, & ECG/BP/Temp), and advanced surgical & medical pain management. Our in-house lab equipment includes IDEXX blood electrolyte & chemistry and Laser-Cyte hematology instruments, which integrate into the AVImark Office paperless software. We are in the process -- nearly complete -- of transitioning thousands of existing paper records to electronic medical records (EMRs).
Many of the experienced support staff are Fear Free certified and consists of Lead Licence Veterinary Technician, five Veterinary Technic...ians (four enrolled in L.V.T. classes) three Certified Veterinary Assistants, five Customer Service Representatives, four administrative, includes two full-time equivalent, one groomer, three full-time kennel, plus 1.5 dozen part-time kennel assistants, all cross-trained & motivated. Late night care by an onsite technician allows more advanced, in-hospital cases, which in turn affords better medicine and increased gross revenue.
Location-Location-Location: Eastern Loudoun County in northern Virginia has affluent, well-informed clientele who work in Information Technology and supportive fields. The county has great schools and easy access to Dulles Airport (IAD ~9 mi) Washington (~39 mi) and Richmond (~98 mi). Amenities include the Potomac River (~6 mi) the Shenandoah River (~35 mi) Skyline Drive to the Blue Ridge Parkway (~49 mi) and Chesapeake Bay (~59 mi); our local seven-mile long Beaver Creek Reservoir has two dozen miles of paddling shoreline, is a half-mile drive, and is a regional wildlife sanctuary.
The Clinic's Motto, “Hometown Hospitality—Modern Medicine”, defines our business culture. Stream Valley Veterinary Hospital boasts an excellent local reputation and very strong client retention, despite a competitive market, this because of our emphasis on the importance of the Doctor—Client—Patient relationship and “total care.” The community’s trust translates into compliant clients with advanced medical and surgical acute care work-ups or chronic case maintenance. Our clients will proceed with advanced treatments and procedures, which fuels our growth. Thus, Stream Valley, like its client base, is stable and successful.
Our medical and business processes have the support of a proactive, personable, and well-trained staff. The owning veterinarian employs “rounds,” the collegial learning process. Daily, new client opportunities exist, thanks to the clinic’s involvement in the many community events but also to our other on-property services, grooming, boarding, daycare, and obedience training.
Join us in the process! Google Earth or MapQuest us: 42902 Waxpool Road; Ashburn, Virginia 20148-4525. You might also visit us at our website, www.streamvalleyvet.com.